+20 years experience

Our team has vast experience in the Contact Center industry in directive position

Multidisciplinary team

We put at your disposal the best team in all the areas that a Contact Center requires

Industry experience

Telco, travel, retail, finance, tech and services

Global operations

Our team has managed operations in America, Europe and Asia

Contact Center best practices at your fingertips!

We realized that there was a neglected part of the Contact Center market, businesses that large Call Centers do not want to serve. At Tribe BPO we serve both small and large businesses.

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Ideation

We analyze your need and together we guide it towards your efficiency

Process design

We adopt your process, improve it and streamline it towards your needs

Execution

We offer you data analysis, web developments, best practices of Call Center (NPS / CSAT) so that your process is effective and helps you make better decisions

Personalized attention

We put you, as a customer, always first and we adapt to your specific needs

Our service channels

We manage from traditional Contact Center service channels to the most advanced and digital ones.

Voice

Leveraged outbound / inbound voice channels with technological efficiencies

Email/SMS

Massive campaigns and monitoring via email and text messages

Chat and Social Media

Corporate WhatsApp, website chat and social media management (Facebook and Twitter)

Chatbots and RPA

Robotic process automation and chatbots to streamline the process and make your client self-serve

We can help you with the following services:

Customer service

Sales and lead generation

Monitoring and logistics

Tech support

Collections

Social media content moderation

We offer you the latest technology in contact centers

We offer you our high-tech products: RPAs (Robotic Process Automation) and chatbots. Both are life-changing technologies for businesses that want to achieve high levels of efficiency, minimizing response times, improving the precision of your processes and increasing your ROI.

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Be part of our tribe!

In our tribe, collaborators and clients, we feel supported and safe. Trust our tribe and we take care of the rest.

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